Phrase status

All Systems Operational

About This Site

We continuously monitor the status of our systems and services. This site is updated If there are any interruptions or issues.

Uptime over the past 90 days. View historical uptime.
Phrase Strings (EU) Operational
90 days ago
99.99 % uptime
Today
Translation center ? Operational
90 days ago
99.94 % uptime
Today
Repo sync ? Operational
90 days ago
100.0 % uptime
Today
OTA ? Operational
90 days ago
100.0 % uptime
Today
Email delivery ? Operational
90 days ago
100.0 % uptime
Today
Ordering ? Operational
90 days ago
100.0 % uptime
Today
In-context editor ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Phrase Strings (US) Operational
90 days ago
100.0 % uptime
Today
Translation center Operational
90 days ago
100.0 % uptime
Today
Repo sync Operational
90 days ago
100.0 % uptime
Today
OTA Operational
90 days ago
100.0 % uptime
Today
Email delivery Operational
90 days ago
100.0 % uptime
Today
Ordering Operational
90 days ago
100.0 % uptime
Today
In-context editor Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Phrase TMS (EU) Operational
90 days ago
99.52 % uptime
Today
Analytics Operational
90 days ago
99.52 % uptime
Today
API ? Operational
90 days ago
99.52 % uptime
Today
CAT web editor Operational
90 days ago
99.52 % uptime
Today
Connectors Operational
90 days ago
99.52 % uptime
Today
File processing Operational
90 days ago
99.52 % uptime
Today
Machine translation Operational
90 days ago
99.52 % uptime
Today
Project management Operational
90 days ago
99.52 % uptime
Today
Term base Operational
90 days ago
99.52 % uptime
Today
Translation memory Operational
90 days ago
99.52 % uptime
Today
Phrase TMS (US) Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
CAT web editor Operational
90 days ago
100.0 % uptime
Today
Connectors Operational
90 days ago
100.0 % uptime
Today
File processing Operational
90 days ago
100.0 % uptime
Today
Machine translation Operational
90 days ago
100.0 % uptime
Today
Project management Operational
90 days ago
100.0 % uptime
Today
Term base Operational
90 days ago
100.0 % uptime
Today
Translation memory Operational
90 days ago
100.0 % uptime
Today
Phrase Orchestrator (EU) Operational
90 days ago
99.95 % uptime
Today
Workflow Builder Operational
90 days ago
100.0 % uptime
Today
Workflow Engine Operational
90 days ago
99.91 % uptime
Today
Phrase Orchestrator (US) Operational
90 days ago
100.0 % uptime
Today
Workflow Builder Operational
90 days ago
100.0 % uptime
Today
Workflow Engine Operational
90 days ago
100.0 % uptime
Today
Identity management - IDM (EU) Operational
90 days ago
99.64 % uptime
Today
Identity management - IDM (US) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Phrase Strings EU (Response Time)
Fetching
Phrase Strings US (Response Time)
Fetching
Phrase TMS EU (Response Time)
Fetching
Phrase TMS US (Response Time)
Fetching
Mar 21, 2025

No incidents reported today.

Mar 20, 2025
Scheduled Maintenance - March 20, 2025 - Updating Orchestrator Workflow Engine database (EU)
Completed - The scheduled maintenance has been completed.
Mar 20, 11:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 11:00 CET
Update - The scheduled maintenance has been postponed. We will provide an update with the new date as soon as it is confirmed. Thank you for your understanding.
Mar 19, 18:23 CET
Scheduled - Customers affected: Orchestrator users in the EU data centre.
Products affected: Orchestrator Workflow Engine.

What will occur during maintenance:
We will upgrade a database. During the window, workflows may be delayed or fail to execute successfully
Mar 12, 11:22 CET
Mar 19, 2025
Performance Disruption of All Phrase TMS (EU) Components
Resolved - The incident has now been resolved. All TMS components are functional.
Mar 19, 16:16 CET
Monitoring - Problems found have been isolated and the issues appear to be mitigated. Situation should be stable from now on - TMS is accessible again.
The search service will currently stay disabled.
Mar 19, 15:34 CET
Identified - A possible root cause has been found and our team is currently in the process of mitigating it.
Mar 19, 15:07 CET
Update - Our team is still investigating the issue and working on a resolution.
Mar 19, 14:55 CET
Update - Our engineering team continues to investigate the issue and work on a resolution.
Mar 19, 14:14 CET
Update - We continue to investigate and work on the issue.
Mar 19, 13:36 CET
Update - We are continuing to investigate this issue.
Mar 19, 13:10 CET
Investigating - We are currently experiencing a performance disruption of all Phrase TMS (EU) components. Our engineering team is investigating the issue.
Mar 19, 12:49 CET
Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

No incidents reported.

Mar 12, 2025

No incidents reported.

Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025
Scheduled Maintenance - March 08, 2025 - Updating Metabase databases (EU)
Completed - The scheduled maintenance has been completed.
Mar 8, 23:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 22:00 CET
Scheduled - Customers affected: Customers using Analytics, Advanced Analytics components.
Products affected: Analytics, Advanced Analytics components.

What will occur during maintenance:
During the scheduled maintenance window, users accessing Analytics components may experience intermittent 4xx and 5xx errors, lasting up to a maximum of ~15 minutes.

Why we're doing this:
We're upgrading the database engine to the most recent version to enhance security, improve performance, and take advantage of new features. This ensures compliance, vendor support, and long-term scalability while reducing risks from outdated software. Additionally, the upgrade improves stability, resolves bugs, and maintains compatibility with other systems.
We appreciate your understanding during this brief period of potential disruption.
Mar 6, 00:12 CET
Scheduled Maintenance - March 08, 2025 - Updating Metabase databases (US)
Completed - The scheduled maintenance has been completed.
Mar 8, 10:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 09:00 CET
Scheduled - Customers affected: Customers using Analytics, Advanced Analytics components.
Products affected: Analytics, Advanced Analytics components.

What will occur during maintenance:
During the scheduled maintenance window, users accessing Analytics components may experience intermittent 4xx and 5xx errors, lasting up to a maximum of ~15 minutes.

Why we're doing this:
We're upgrading the database engine to the most recent version to enhance security, improve performance, and take advantage of new features. This ensures compliance, vendor support, and long-term scalability while reducing risks from outdated software. Additionally, the upgrade improves stability, resolves bugs, and maintains compatibility with other systems.
We appreciate your understanding during this brief period of potential disruption.
Mar 6, 00:14 CET
Mar 7, 2025

No incidents reported.

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