Phrase status
All Systems Operational

About This Site

We continuously monitor the status of our systems and services. This site is updated If there are any interruptions or issues.

Phrase Strings (EU) Operational
90 days ago
100.0 % uptime
Today
Translation center
Operational
90 days ago
100.0 % uptime
Today
GitLab sync
Operational
90 days ago
100.0 % uptime
Today
Bitbucket sync
Operational
90 days ago
100.0 % uptime
Today
OTA
Operational
90 days ago
100.0 % uptime
Today
Email delivery
Operational
90 days ago
100.0 % uptime
Today
Ordering
Operational
90 days ago
100.0 % uptime
Today
In-context editor
Operational
90 days ago
100.0 % uptime
Today
API
Operational
90 days ago
100.0 % uptime
Today
Phrase Strings (US) Operational
90 days ago
100.0 % uptime
Today
Translation center Operational
90 days ago
100.0 % uptime
Today
GitLab sync Operational
90 days ago
100.0 % uptime
Today
Bitbucket sync Operational
90 days ago
100.0 % uptime
Today
Email delivery Operational
90 days ago
100.0 % uptime
Today
In-context editor Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Phrase TMS (EU) Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
API
Operational
90 days ago
100.0 % uptime
Today
CAT web editor Operational
90 days ago
100.0 % uptime
Today
File processing Operational
90 days ago
100.0 % uptime
Today
Machine translation Operational
90 days ago
100.0 % uptime
Today
Project management Operational
90 days ago
100.0 % uptime
Today
Term base Operational
90 days ago
100.0 % uptime
Today
Translation memory Operational
90 days ago
100.0 % uptime
Today
Phrase TMS (US) Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
CAT web editor Operational
90 days ago
100.0 % uptime
Today
File processing Operational
90 days ago
100.0 % uptime
Today
Machine translation Operational
90 days ago
100.0 % uptime
Today
Project management Operational
90 days ago
100.0 % uptime
Today
Term base Operational
90 days ago
100.0 % uptime
Today
Translation memory Operational
90 days ago
100.0 % uptime
Today
Identity management - IDM (EU) Operational
90 days ago
100.0 % uptime
Today
Identity management - IDM (US) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Phrase Strings EU (Response Time)
Fetching
Phrase Strings US (Response Time)
Fetching
Phrase TMS EU (Response Time)
Fetching
Phrase TMS US (Response Time)
Fetching
Past Incidents
Sep 30, 2023

No incidents reported today.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023
Resolved - This incident has been resolved.
Sep 20, 20:41 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 20, 19:20 CEST
Update - We are continuing to work on a fix for this issue.
Sep 20, 18:10 CEST
Identified - We have identified the cause, and we're currently investigating the issue.
Sep 20, 17:14 CEST
Sep 19, 2023
Completed - The scheduled maintenance has been completed.
Sep 19, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 00:00 CEST
Scheduled - Customers affected: Admins and owners who can access billing and subscription of TMS or Strings
Products affected: Subscription management and Billing details in TMS, Strings, and Suite.

What will occur during maintenance:
Due to a scheduled maintenance, the subscription management and billing details section will not be available from 0:00 to 24:00h CET on Monday, September 18.
Updating subscription (buying seats, Phrase Translate add-on etc.) will not be possible
Purchasing translation orders in Strings will not be possible
Users will not be able to access billing details or make changes to their subscriptions

Why we're doing this:
Making improvements to our billing and subscription experience

Sep 14, 14:02 CEST
Sep 18, 2023
Completed - The scheduled maintenance has been completed.
Sep 18, 17:32 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 17:01 CEST
Scheduled - Customers affected: Users of Phrase Suite and Analytics page in TMS.
Products affected: Phrase Analytics, Advanced Analytics, Phrase Suite.

What will occur during maintenance:
● Users visiting the Analytics page might receive an error message within the page and the content might not load.
● Users already on the Analytics page might receive an error message upon refresh of the page and the content might not load.

Why we're doing this:
● We are upgrading the version of an underlying database.

Sep 15, 17:25 CEST
Completed - The scheduled maintenance has been completed.
Sep 18, 10:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 09:30 CEST
Scheduled - Customers affected: Users of Phrase Suite and Analytics page in TMS.
Products affected: Phrase Analytics, Advanced Analytics, Phrase Suite.

What will occur during maintenance:
● Users visiting the Analytics page might receive an error message within the page and the content might not load.
● Users already on the Analytics page might receive an error message upon refresh of the page and the content might not load.

Why we're doing this:
● We are upgrading the version of an underlying database.

Sep 15, 17:28 CEST
Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.