Phrase status
All Systems Operational

About This Site

We continuously monitor the status of our systems and services. This site is updated If there are any interruptions or issues.

Phrase Strings (EU) Operational
90 days ago
99.99 % uptime
Today
Translation center ? Operational
90 days ago
99.99 % uptime
Today
GitLab sync ? Operational
90 days ago
99.99 % uptime
Today
Bitbucket sync ? Operational
90 days ago
99.99 % uptime
Today
OTA ? Operational
90 days ago
99.99 % uptime
Today
Email delivery ? Operational
90 days ago
99.99 % uptime
Today
Ordering ? Operational
90 days ago
99.99 % uptime
Today
In-context editor ? Operational
90 days ago
99.99 % uptime
Today
API ? Operational
90 days ago
99.99 % uptime
Today
Phrase Strings (US) Operational
90 days ago
99.99 % uptime
Today
Translation center Operational
90 days ago
99.99 % uptime
Today
GitLab sync Operational
90 days ago
99.99 % uptime
Today
Bitbucket sync Operational
90 days ago
99.99 % uptime
Today
Email delivery Operational
90 days ago
99.99 % uptime
Today
In-context editor Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
Phrase TMS (EU) Operational
90 days ago
99.91 % uptime
Today
Analytics Operational
90 days ago
99.99 % uptime
Today
API ? Operational
90 days ago
99.92 % uptime
Today
CAT web editor Operational
90 days ago
99.92 % uptime
Today
File processing Operational
90 days ago
99.87 % uptime
Today
Machine translation Operational
90 days ago
99.92 % uptime
Today
Project management Operational
90 days ago
99.92 % uptime
Today
Term base Operational
90 days ago
99.92 % uptime
Today
Translation memory Operational
90 days ago
99.9 % uptime
Today
Phrase TMS (US) Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
CAT web editor Operational
90 days ago
100.0 % uptime
Today
File processing Operational
90 days ago
100.0 % uptime
Today
Machine translation Operational
90 days ago
100.0 % uptime
Today
Project management Operational
90 days ago
100.0 % uptime
Today
Term base Operational
90 days ago
100.0 % uptime
Today
Translation memory Operational
90 days ago
100.0 % uptime
Today
Identity management - IDM (EU) Operational
90 days ago
100.0 % uptime
Today
Identity management - IDM (US) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Phrase Strings EU (Response Time)
Fetching
Phrase Strings US (Response Time)
Fetching
Phrase TMS EU (Response Time)
Fetching
Phrase TMS US (Response Time)
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Past Incidents
Jun 5, 2023

No incidents reported today.

Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023

No incidents reported.

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023
Completed - The scheduled maintenance has been completed.
May 23, 13:21 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 10:10 CEST
Scheduled - Start time: May 23, 2023 @ 09:00 AM CET
End time ETA: May 24, 2023 @ 12:00 AM CET

Customers affected: all Phrase users.
Products affected: Phrase Suite.

What happened:
The ongoing Email Service Disruption will require prolonged maintenance time until May 24, 2023 @ 12:00 AM CET.

Phrase email service is currently offline, impacting the sign-up and password recovery functions in Phrase Suite.
The disruption is a result of a large influx of unwanted emails triggered by a bot that initiated numerous registrations. This has triggered the spam protection at Phrase email service provider's servers and caused the temporary disruption.
In the meantime, users can reach out to Phrase support team to create a new account or reset their password.

Actions taken:
Captcha is introduced to limit bot activity on the relevant pages.

May 23, 10:08 CEST
Completed - The scheduled maintenance has been completed.
May 23, 09:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 14:21 CEST
Scheduled - Start time: May 21, 2023 @ 09:00 AM CET
End time ETA: May 23, 2023 @ 09:00 AM CET

Customers affected: all Phrase users.
Products affected: Phrase Suite.

What happened:
Phrase email service is currently offline, impacting the sign-up and password recovery functions in Phrase Suite.
The disruption is a result of a large influx of unwanted emails triggered by a bot that initiated numerous registrations. This has triggered the spam protection at Phrase email service provider's servers and caused the temporary disruption.
In the meantime, users can reach out to Phrase support team to create a new account or reset their password.

Actions taken:
Captcha is introduced to limit bot activity on the relevant pages.

May 22, 14:20 CEST
May 22, 2023