Phrase status
Degraded Performance of Phrase TMS (EU) Term Base Component
Monitoring - The fix has been deployed, and system metrics will continue to be observed.
Dec 12, 2025 - 15:18 CET
Update - The fix is still in progress.
Dec 12, 2025 - 09:38 CET
Update - Testing and preparation of the mitigation fix for release are still underway.
Dec 11, 2025 - 17:28 CET
Update - A fix is still under active development by our engineering team.
Dec 11, 2025 - 10:50 CET
Identified - The root cause of the issue has been identified, and work on a fix is currently underway.
Dec 10, 2025 - 17:21 CET
Investigating - Some users might still be experiencing issues with term bases in Phrase TMS.
Dec 10, 2025 - 12:42 CET

About This Site

We continuously monitor the status of our systems and services. This site is updated If there are any interruptions or issues.

Uptime over the past 90 days. View historical uptime.
Phrase Strings (EU) Operational
90 days ago
100.0 % uptime
Today
Translation center Operational
90 days ago
100.0 % uptime
Today
Repo sync Operational
90 days ago
100.0 % uptime
Today
OTA Operational
90 days ago
100.0 % uptime
Today
Email delivery Operational
90 days ago
100.0 % uptime
Today
Ordering Operational
90 days ago
100.0 % uptime
Today
In-context editor Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Phrase Strings (US) Operational
90 days ago
100.0 % uptime
Today
Translation center Operational
90 days ago
100.0 % uptime
Today
Repo sync Operational
90 days ago
100.0 % uptime
Today
OTA Operational
90 days ago
100.0 % uptime
Today
Email delivery Operational
90 days ago
100.0 % uptime
Today
Ordering Operational
90 days ago
100.0 % uptime
Today
In-context editor Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Phrase TMS (EU) Degraded Performance
90 days ago
99.99 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
CAT web editor Operational
90 days ago
99.99 % uptime
Today
Connectors Operational
90 days ago
100.0 % uptime
Today
File processing Operational
90 days ago
100.0 % uptime
Today
Machine translation Operational
90 days ago
100.0 % uptime
Today
Project management Operational
90 days ago
100.0 % uptime
Today
Term base Degraded Performance
90 days ago
99.99 % uptime
Today
Translation memory Operational
90 days ago
100.0 % uptime
Today
Phrase TMS (US) Operational
90 days ago
99.99 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
CAT web editor Operational
90 days ago
99.99 % uptime
Today
Connectors Operational
90 days ago
100.0 % uptime
Today
File processing Operational
90 days ago
100.0 % uptime
Today
Machine translation Operational
90 days ago
100.0 % uptime
Today
Project management Operational
90 days ago
100.0 % uptime
Today
Term base Operational
90 days ago
100.0 % uptime
Today
Translation memory Operational
90 days ago
100.0 % uptime
Today
Phrase Orchestrator (EU) Operational
90 days ago
99.93 % uptime
Today
Workflow Builder Operational
90 days ago
100.0 % uptime
Today
Workflow Engine Operational
90 days ago
99.86 % uptime
Today
Phrase Orchestrator (US) Operational
90 days ago
99.93 % uptime
Today
Workflow Builder Operational
90 days ago
100.0 % uptime
Today
Workflow Engine Operational
90 days ago
99.86 % uptime
Today
Identity management - IDM (EU) Operational
90 days ago
100.0 % uptime
Today
Identity management - IDM (US) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Phrase TMS EU (Response Time)
Fetching
Phrase TMS US (Response Time)
Fetching
Phrase Strings EU (Response Time)
Fetching
Phrase Strings US (Response Time)
Fetching
Dec 12, 2025

Unresolved incident: Degraded Performance of Phrase TMS (EU) Term Base Component.

Dec 11, 2025
Dec 10, 2025
Degraded Performance of Phrase TMS (EU) Term Base Component between 08:39 AM CET and 09:08 AM CET on December 10
Resolved - Some users might have experienced availability or performance issues with term bases in Phrase TMS.
Dec 10, 08:39 CET
Dec 9, 2025
Degraded Performance of Phrase TMS (EU) Term Base Component
Resolved - This incident has been resolved.
Dec 9, 15:32 CET
Monitoring - A fix has been implemented, and we are monitoring the situation.
Dec 9, 13:47 CET
Identified - The issue has been identified, and a fix is currently being implemented.
Dec 9, 12:27 CET
Update - Our engineering team is continuing to investigate the performance issues with the term base service. We’ll share another update as soon as more information is available.
Dec 9, 10:58 CET
Investigating - Users may experience intermittent performance issues with the term base service, and our engineering team is actively investigating.
Dec 9, 09:44 CET
Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage