Customers affected: Users of Strings Application (EU Region). Products affected: Strings Application in Europe Region
What will occur during maintenance: Strings Application will not be available and users will not be able to perform any activities during expected outage of up to 30 minutes within specified window.
Why we're doing this: We are doing mandatory Strings Europe database reconfiguration, to complete the work a short downtime is required. Posted on
Apr 02, 2025 - 17:00 CEST
Resolved -
Some users without a login session were not able to access Phrase TMS again. Other components and users with a valid TMS session were not affected.
Apr 3, 01:00 CEST
Resolved -
This incident has been resolved.
Mar 27, 09:36 CET
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 27, 09:27 CET
Identified -
The issue has been identified and a fix is being implemented.
Mar 27, 09:26 CET
Investigating -
We are currently experiencing a performance disruption of all Phrase TMS (EU) components. Our engineering team is investigating the issue.
Mar 27, 09:18 CET
Completed -
The scheduled maintenance has been completed.
Mar 25, 21:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 20:00 CET
Scheduled -
Customers affected: Orchestrator users in the EU data center. Products affected: Orchestrator Workflow Engine.
What will occur during maintenance: We will upgrade a database. During the window, workflows may be delayed or fail to execute successfully.
Mar 21, 17:21 CET