Scheduled Maintenance - July 29, 2026 - Analytics Backend Database Migration

Scheduled Maintenance Report for Phrase

Completed

The scheduled maintenance has been completed.
Posted Jul 29, 2026 - 18:00 CEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 29, 2026 - 13:00 CEST

Scheduled

Customers affected: Users of the Analytics page in TMS and Strings, and users of the MT Usage page in Phrase Language AI.

Products affected: Phrase Analytics (TMS), Phrase Analytics (Strings), and MT Usage (Phrase Language AI).

What will occur during maintenance:
- Users visiting the affected pages might receive an error message and the content might not load.
- Users already on the affected pages might receive an error message upon refresh, and the content might not load.
- Dashboards and downloads within the affected pages may be temporarily unavailable.
- Data refresh within the affected pages may be delayed during the migration window.

Why we're doing this:
- We are migrating the underlying backend database to a more robust set of data pipelines to improve reliability and performance.
Posted Jul 27, 2026 - 14:49 CEST
This scheduled maintenance affected: Phrase TMS (EU) (Analytics) and Phrase TMS (US) (Analytics).