Degraded Performance of Phrase Orchestrator (EU) Next-Gen Workflow Engine between February 05, 05:38 PM CEST and February 05, 08:13 PM CEST

Incident Report for Phrase

Resolved

This incident has been resolved.
Posted Feb 05, 2026 - 20:47 CET

Update

We are continuing to monitor for any further issues.
Posted Feb 05, 2026 - 20:20 CET

Monitoring

A fix has been implemented and the system is currently stable. We are continuing to monitor the situation.
Posted Feb 05, 2026 - 20:20 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 05, 2026 - 19:59 CET

Update

We are continuing to investigate this issue.
Posted Feb 05, 2026 - 18:23 CET

Investigating

Engineering has identified an issue with Orchestrator where the new Workflow Engine is currently not executing workflows. The problem is under investigation.
Posted Feb 05, 2026 - 17:56 CET
This incident affected: Phrase Orchestrator (EU) (Legacy Workflow Engine).