Degraded Performance of Connectors in Phrase TMS (EU) on August 6, 2026

Incident Report for Phrase

Resolved

The incident has been resolved and all components are back to operational.
Posted Aug 06, 2026 - 15:19 CEST

Update

We continue monitoring the situation.
Posted Aug 06, 2026 - 14:00 CEST

Monitoring

We have identified the root cause and the issue has now been resolved. Connectors should be appearing as active again. We will continue to monitor the situation to ensure full stability.
Posted Aug 06, 2026 - 10:43 CEST

Update

We are continuing to investigate this issue.
Posted Aug 06, 2026 - 10:18 CEST

Investigating

We are currently investigating an issue affecting Connectors in Phrase TMS. Customers may be unable to access or use Connector functionality during this time. Our engineering team is actively working to identify the cause and restore full service as quickly as possible.
Posted Aug 06, 2026 - 10:11 CEST
This incident affected: Phrase TMS (EU) (Connectors).