The incident has now been resolved. All TMS components are functional.
Posted Mar 19, 2025 - 16:16 CET
Monitoring
Problems found have been isolated and the issues appear to be mitigated. Situation should be stable from now on - TMS is accessible again. The search service will currently stay disabled.
Posted Mar 19, 2025 - 15:34 CET
Identified
A possible root cause has been found and our team is currently in the process of mitigating it.
Posted Mar 19, 2025 - 15:07 CET
Update
Our team is still investigating the issue and working on a resolution.
Posted Mar 19, 2025 - 14:55 CET
Update
Our engineering team continues to investigate the issue and work on a resolution.
Posted Mar 19, 2025 - 14:14 CET
Update
We continue to investigate and work on the issue.
Posted Mar 19, 2025 - 13:36 CET
Update
We are continuing to investigate this issue.
Posted Mar 19, 2025 - 13:10 CET
Investigating
We are currently experiencing a performance disruption of all Phrase TMS (EU) components. Our engineering team is investigating the issue.
Posted Mar 19, 2025 - 12:49 CET
This incident affected: Phrase TMS (EU) (Analytics, API, CAT web editor, Connectors, File processing, Machine translation, Project management, Term base, Translation memory).