Degraded Performance of CAT Web Editor Component

Incident Report for Phrase

Resolved

The incident has been resolved.
Posted Apr 23, 2025 - 09:03 CEST

Monitoring

The team deployed a fix that reduced the database load, and all clusters are running smoothly since then. We are continuing to monitor the situation.
Posted Apr 23, 2025 - 08:13 CEST

Identified

The team found an issue in the index configuration of the database, and is actively trying to fix it as soon as possible.
Posted Apr 23, 2025 - 07:56 CEST

Update

We are continuing to investigate the issue.
Posted Apr 23, 2025 - 07:31 CEST

Investigating

Users based in Asia reported issues with CAT web editor. Our engineering team is investigating the issue.
Posted Apr 23, 2025 - 06:47 CEST
This incident affected: Phrase TMS (EU) (CAT web editor).
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